SERVICE Guarantees

We SPECIALISE in Property Management and we are good at what we do. This is why we believe that we can provide you with five guarantees that completely take the stress out of owning an investment property.


1. 21 Day guarantee

Shorter vacancy cycles.

We will guarantee that we can find you a quality tenant that meets our criteria for your home in 21 Days or the first 2 months of your Property Management is free.

Provided that Residential Rentals Limited sets the final rental amount paid by the tenant, and that the home and section must be of the high standards set by our company.

 

2. rental INCOME GUARANTEE

We know how to select the best tenants.

We at Residential Rentals will guarantee that the tenant we approve for your property will pay the full 52 weeks of rent each year. In other words, Residential Rentals will guarantee your rent each year that the tenant is occupying your property.

Provided that Residential Rentals Ltd select the tenant through our strict screening process. We set the rent at what we believe is a fair market rate at the time of advertising for a tenant. The property is maintained to a high standard by the owner, who will have maintenance completed at the time requested by Residential Rentals. 

 

3. FIRST 4 WEEK Service GUARANTEE

Great service, or we'll pay.

If our services within the first 4 weeks disappoint you and we cannot resolve the problem then we are more than happy to return the last four weeks management fee.

Provided that the owner must advise us in writing they have a problem.

 

4. Animal free guarantee

We love pets, but just not in a rental property.

We guarantee not to allow tenants to keep any animals of any kind on the property.

Provided that Residential Rentals selects the tenant through our strict screening process.

 

5. 26 WEEK OR MORE GUARANTEE OF SERVICE

We pride ourselves on our exceptional service.

If you are dissatisfied with the service you have received, and after a period of 26 weeks after your dissatisfaction was brought to our attention and we have failed to address your concerns, then we will gladly continue the management of your property for the next 8 weeks FREE of management fees.

 

TAKE THE WORRY OUT OF PROPERTY MANAGEMENT.

LET RESIDENTIAL RENTALS BE HANDS ON, SO YOU DON'T HAVE TO BE.

 

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