Non-urgent repair and maintenance

Non-urgent repair and maintenance requests can be submitted either via email or calling our office on +64 9271 5200.

Please refer to the trouble shooting guide to see if there is a quick and easy way to resolve your issue.



Please do not send these to us via email, if you require emergency assistance then telephone the office during our business hours or the emergency mobile 022 018 4652 or 021 742 730. Do not text an emergency.


The following constitute an emergency

  • Unsecured premises - for break in's please call the Police first

  • For a fire, please call the Fire Department

  • Serious water or plumbing leak

  • A house alarm will not turn off

  • No water to the house

  • No power to the house

  • A blocked toilet (if there is no other usable toilet)

  • Overflowing drainage