The Property Management Specialists
Residential Rentals is a 100% property management focused organisation providing superior property management services to landlords in the Dannemora, Botany, Howick, Pakuranga, Manukau, The Gardens, Albany, Gulf Harbour and the Greater Auckland area as well as Northland, Hamilton, Bay of Plenty and Wellington. Our mission is simple, firstly, to take the hassle out of owning an investment property and secondly to help our owners achieve the very best return for their investment.
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My personal philosophy is:
"People don't care how much you know .....
but how much you care."
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The Most Experienced in Property Investment and Management ...
Alan Rolston, Managing Director of Residential Rentals has experienced first hand and contributed towards some of the most exciting growth of the greater Auckland area during the past 25 years.
| A Solid Foundation Behind The Name | |
| Alan's investment experience began with his first property purchase at 18 years of age. Since then he has been closely involved himself, and with others, in wealth creation through residential property investment. | |
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With a real passion for residential property and a vast knowledge of the rental and mortgage market, Alan has over the years, helped clients create real wealth through this type of investment. Residential Rentals was formed under the Rolston Group of Companies and as demand grew, the company branched out into a stand alone and now consists of a dedicated team with a large number of properties, New Zealand wide, currently being professionally managed. So whether you are a professional investor, just dipping your toes into the property market for the first time or even if you are a home owner moving away from your family home and need someone to manage it until you return, you have come to the right place. To find out more about us click here. We understand your property investment needs. We have been in the property investment market for over 25 years. Take the hassle out of renting your property. Trial us today! |
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Still Not Convinced, Then Read On ...
The truth about property management is that most residential investment properties are managed by traditional real estate agencies whose core business and main focus is selling properties, not managing them. The fact is that an organisation that focuses 100% on being the very best at one thing is always going to perform better than a jack of all trades. Why would you put your investment and your future in the hands of someone who isn't a specialist in that field? We are the specialists in property management, it's all we do, and when you do the same thing over and over again, you become the experts. In fact we are so good that we have a unique property management service guarantee.
By engaging Residential Rentals, you are guaranteed to receive the service of a company that is 100% dedicated towards the management of your property investment. Our goal is to ensure that your property gains maximum returns based on the current market value. Combined with our regular inspections, property maintenance solutions and our landlord property insurance, Residential Rentals are the team to manage your investment.
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Here is what one of our landlords thinks about our service: I have been using Residential Rentals as property manager of one of my properties since January 2005. As a first time investor the prospect of a no hassles investment appealed to me greatly. Residential Rentals has exceeded my expectations in every way. I have found the staff to be knowledgeable, helpful and responsive to my needs. The property has achieved 100% occupancy, with a seamless transition from one high quality tenant to the next. Rents have been kept at market rates, collected on time and credited to my account on a monthly basis followed by an easy to read statement. The property has been maintained to a high standard with thorough inspections being carried out at regular intervals. Any items requiring attention have been promptly attended to by quality workmen at fair prices. Residential Rentals has cared for my property to a much higher standard than I would achieve on my own and I have no hesitation in recommending them to other landlords wishing to free themselves of the daily commitment of owning a rental property. Landlord - Dennis H. Auckland |
If you're looking for a property management company who understands property investment, then click on the following link and one of our professional property managers will contact you.
Why Choose Residential Rentals Over Our Competitors?
Because our focus is not on renting and selling property - we focus on managing your property effectively and conscientiously. We even offer the first month of property management free of charge, as a taste of what you can expect from Residential Rentals over the course of our management of your property.
When looking for a property management company to represent your interests in your property, you should have confidence in the company you've chosen. By allowing us to be your property management specialists, you allow your property to reach it's full investment potential.
Our advise to you is do not choose a property management company who won't make your property their first priority. Take a look around our site and get a feel for how we manage our properties. You will see how Residential Rentals will be your best choice when deciding how to look after your property.
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Our Commitment To You We are committed to giving you:
We put our money where our mouth is and offer all clients our service guarantee - if we don't do what we say, then we will manage your property for free for 1 month. Choosing The Right Agent Professional property management has become a serious business and it is not as easy as selecting the cheapest agent or the one around the corner. You need to select a property manager who is up to date with all legislative laws, completed ongoing training and is somebody who will care for your property like their own, ensuring maximum returns on your investment. |
Maintaining Your Investment
Maintaining your investment in the property is our top priority.
We will
- Carry out regular property inspections, including a detailed inspection report.
- Take photographs during the routine inspection (with tenant's approval)
- Contact you about maintenance work required and organise quotes for you.
- We use our preferred maintenance contractors.
- Make payment of all maintenance invoices, relevant body corporate fees (if applicable), rates and insurance invoices directly from the rent paid by the tenants (depending on what is agreed in the Property Management Agreement).
Keeping track of all these payments is made easy with the latest computer software specifically for Property Management. In addition all invoices paid throughout the year will appear on a single end-of-financial-year statement. This software allows you access to check on rental payments, invoices, inspections via our website 24/7.
Transferring Your Property
If your property is currently with another agent, we can arrange the formal transfer so that we can manage the property on your behalf.
- Authority to act on your behalf: You will need to sign a Property Management Agreement for your property, and give approval for us to act upon your behalf.
- Advising the current agent: Complete the Transfer of Property Management Form. We will then send this to the current agent advising them of your decision to transfer the management of the property to us. That is the extent of the contact you need have with your previous agent.
- The Transfer: Having previously contacted the Agent, we will organise the collection of all necessary documentation (such as tenancy agreement, bond forms, application documents, condition reports, rental payment ledger) and keys to your property.
- Keeping the tenant informed: Once the above steps have been taken, we will contact the tenants and introduce ourselves as Residential Rentals acting on your behalf. We will also issue them with new rental payment details, determine if there are any outstanding issues and arrange for routine property inspection of the property.
What Should New Landlords Do?
Before handing over your property management to Residential Rentals, you might consider taking the following steps to protect yourself, give you peace of mind and set standards for tenants.
- Carpet cleaning - Carpets should be cleaned prior to a tenancy, by a professional carpet cleaning company. The tenants are then responsible to have carpets cleaned at the end of their tenancy.
- General cleaning inside and out -As with the carpets, the property as a whole should be clean and well-presented from the start of the tenancy. In addition, all lawns, edges and garden beds should be maintained. This will set a standard for tenants to follow from the outset and throughout the tenancy.
- Keys to property - We are required to supply each tenant with a full set of keys to every lock on the premises. These keys relate to the likes of security screen doors, window locks, padlocks, garage locks and remote controls. We also keep a set of keys for inspections and emergencies. Furthermore, the landlord is required to ensure the property is secure.
- Appliances/Whiteware - You may have considered leaving such items in your property (e.g. refrigerator, washing machine). If so and that is your choice, you need to be aware that the owner then has a legislative responsibility to maintain these items throughout the tenancy. This includes replacing such items should they break down.
Not Really Sure, But You Would Like To At Least Find Out What Your Property Should Be Renting For...
Understandably choosing the right company to manage your Investment Property is a big decision. Sometimes you might even just want an independent opinion on what your property should rent for. If that is the case we would be happy to help, for FREE. To find out how much your property should be renting for click on the following link to find out about our Free Rental Property Appraisal.
Still Not Sure ....
Click this link to find out more about the property management specialists.
Remember choosing a Property Manager has become a serious business and you need to select one that is up to date with all legislative laws, completed ongoing training and who will care for your property while ensuring maximum return on your investment. Why not give Residential Rentals a try? You have nothing to lose with our no obligation first month is free.
